Ignition Interlock Monitoring
Frequently Asked Questions
Depending on your specific monitoring authority requirements, the participant’s interlock device will be serviced every 30-60 days.
Yes. At no extra cost to the participant, we can accommodate additional service appointments to generate more frequent interlock data reports.
Our reporting software provides 24/7 reporting for IIDs. RoadGuard’s ignition interlock devices transmit information to a database that monitors all events. It records all Breath Alcohol Concentration (BrAC), date and time of events, circumvention attempts, tampering, and violations.
Typically, same-day. All data is collected and stored in the control box of the interlock. Within 24 hours of the participant receiving service, a report will be emailed to the designated agent. Reports can also be sent via mail, fax, or electronic data transfer, where available.
To accommodate the needs of various monitoring agencies, we have developed several reports. In addition to the installation, removal, and failure-to-appear notifications, we also offer reports for monthly compliance and violations.
You may access interlock reports online, by email, fax, or mail. Submit a Access Application and connect with the reporting department for fast, convenient access to participant reports.
We’re here to help! For assistance with any questions or concerns regarding a report, email our trained reporting specialists at interlockreporting@roadguardinterlock.com.
Yes. Simply provide us with the restricted driving hours so we can program the ignition interlock device to disable during the designated times.
